Data Center Facilities Specialist

Daily Duties:

• Lead regular meetings with co-location partners to review annual maintenance calendar.
• Review of MOPs and SOPs for accuracy, and safety to assess the potential for business impact.
• Ensure critical systems redundancy is available and equipment is maintained in accordance with published schedules.
• Creation of Oracle change management request.
• Act as Oracle lead on the resolution of engineering incidents within assigned data centers.
• Undertake power and cooling capacity audits.
• Monitoring data center environmental data and responding to alarms.
• Infra-red scanning of electrical infrastructure.
• Support local data center operations teams.
• Provide on-call out-of-hours coverage in accordance with schedule.

Requirements:

• Knowledge of data center power and cooling critical systems and their troubleshooting, experience in operating and maintaining electrical and/or power electronic systems.
• Change management experience. Creating and implementing maintenance tickets.
• Ability to read and utilize electrical and mechanical schematics.
• Ability to read and understand construction drawings.

• Establish, manage and maintain effective co-location relationships.
• Excellent time management skills.
• Diligent with excellent organizational skills.
• Good interpersonal and relationship-building skills.
• Strong curiosity about learning new DC concepts.
• Conscientious and trustworthy.
• Process-oriented.
• Must be able to lift 75 lbs.
• Strong presentation and written communication skills.
• Experience taking on-call shifts and ability to respond to critical events as needed.

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Responsibilities:

• Represent Oracle with partner organizations and hold them accountable for meeting their commitments.
• Ensure partner organizations adhere to Oracle change management policies.
• Data center utilization is maintained within capacity limits.
• Ensure environmental and capacity tools are reporting accurately and are up-to-date.
• Ensure the facility documentation repository is complete and up-to-date.

• Data hall cooling containment meets design standards.
• Installation of IT equipment adheres to room layout and power striping design.
• Assist with developing dashboards and automation to support scalable solutions.
• Be accessible via cell phone and willing to work onsite as emergencies require outside of business hours.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May have project lead role. Applies professional, technical, and operational depth and experience to continuously improve service quality. Good communication skills and familiarity with email and MS Office applications is essential. After hours contact for facilities emergencies, accessible via phone. Degree, relevant certification or equivalent with 8 years prior facilities management or assistant property manager experience preferred.