DELIVERY CLERK

RESPONSIBILITY OF DELIVERY CLERK :

1. Prepare delivery order and other documents for delivery.

2. Provide all administrative support to management and organization.

3. Responsible to contact customer / job site on arrival of goods.

4. Verify customer orders, quantities, delivery addresses, and schedules.

5. Assist in plan and arrange daily delivery schedules.

6. To inform sales personnel if there is any discrepancy on delivery instruction.

7. Communicate with drivers or logistics team regarding delivery timing and routes.

8. Track delivery status to ensure timely delivery to customers.

9. Checking orders, items received, inventory and deliveries for accuracy.

10. Handle delivery issues and customer complaints that arise and work to solve them.

11. Liaise with customers to confirm delivery details and timing.

12. Responsible customer enquiries, follow-up calls, fax, email, walk in customer for product own collection.

13. Communicating and coordinating with other departments and customers.

14. Update delivery records and system entries accurately.

15. Co-ordinate and execute work and other ad-hoc duties assigned from time to time.