Digital Business Analyst

Key responsibilities

Shape transformation stories – translate business challenges into structured strategies, clear recommendations, and compelling narratives

Lead client conversations – facilitate workshops, capture insights, and turn discussions into visual storylines and decision-ready decks

Design the future state – map current journeys, identify friction points, and build new blueprints for new digital or AI-powered services

Collaborate to deliver – partner with designers, engineers, and change leads to bring ideas to life through prototypes and pilots

Communicate with impact – craft presentations that resonate at CxO level combining visuals, logic, and clarity

About you

2 to 5 years of experience in consulting, business analysis, Product management or digital transformation roles

Strong business analysis and facilitation skills – from journey mapping and service blueprinting to agile requirements definition

Experience participating in requirements gathering process with proven ability to lead client presentations, run workshops, and create high-impact decks (e.g., strategy, business case, transformation roadmap)

Experience working with or alongside across Tech teams (Cloud, AI, Power Platform, Microsoft Dynamics, or equivalent), but your strength is framing why it matters

Excellent presentation and communication skills, confident presenting, and sharp storytelling

Strong analytical and problem-structuring skills – you can connect data, behavior, and business outcomes

Experience in AI-driven transformation, digital strategy, or process redesign

Managing client engagements on change management

Working within Agile Methodologies, Waterfall or either

Managing Tracking with tools like JIRA