E-commerce Executive

Job Responsibilities:

Product Listing Management

-Create, update, and maintain product listings across various online marketplaces.

-Ensure product descriptions, images, prices, and stock levels are accurate and up to date.

-Monitor competitor listings and market trends to ensure competitive pricing and attractive listings.

-Perform regular audits of product listings to ensure accuracy and correct any discrepancies.

On-site Advertising and Promotions

-Execute and monitor paid advertising on marketplaces (e.g., Sponsored Ads, Discounts, Vouchers tracking, etc)

-Coordinate with the design team for ad creative requests and ensure timely delivery and implementation.

-Track ad performance and suggest optimization strategies to improve ROI.

Visual & Content Coordination

-Support the localization and update of product content, banners, and shop visuals based on campaign schedules or group guidelines.

-Work with designers and content teams to ensure alignment with brand standards and platform requirements.

Data Monitoring & Reporting

-Track and analyze key e-commerce performance metrics (traffic, conversion rate, sales, ROI, etc.).

-Prepare regular performance reports and actionable insights to support strategic decision-making.

-Monitor competitor activities and market trends to identify growth opportunities.

Customer Service & Communication

-Respond promptly to customer inquiries.

-Ensures prompt and clear communication is conveyed to customers.



Requirements:

-Bachelor’s degree in marketing, Business, or a related field.

-At least 2 years’ experience in e-commerce operations.

-Familiarity with e-commerce platforms & marketplaces with Proven experience in ecommerce operations or a similar role.

-Strong attention to detail and ability to manage multiple tasks.

-Strong analytical skills and meticulous.

-Ability to work independently and as part of a team.

-Excellent written and verbal communication skills. Experience in copywriting will be advantageous.

-Proficient in English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.