East Asia - Autonomous planning BPO - Inventory and replenishment

What will you do?

Strategic Planning & Roadmap

Define and execute the autonomous planning roadmap for Inventory and Replenishment operations, aligning with organisational strategy.
Evaluate and recommend AI/ML platforms, data orchestration tools, and agentic planning frameworks suited to inventory and replenishment-scale environments.
Lead business case development for automation investments, including ROI modelling and risk assessment.
Autonomous Systems Development & Governance

Oversee the design and deployment of autonomous planning agents for Inventory Management and Replenishment.
Establish model governance frameworks including Automatic RCA, Auto Replenishment Execution, digital lock, and exception management.
Manage data architecture decisions to ensure real-time data availability for autonomous decision-making pipelines.
Operational Excellence & Analytics

Act as project manager to lead a team of data engineers, analysts, and planning specialists; set performance goals, mentor talent, and drive a culture of continuous improvement.
Define and track KPIs for autonomous planning effectiveness — especially on driving cash efficiency in inventory management and cost reduction.
Partner with user-facing teams to tailor autonomous planning outputs to contractual deliverables and client-specific reporting standards.
Stakeholder Engagement & Change Management

Communicate planning model outputs and insights clearly to both technical and non-technical senior stakeholders.
Champion change management initiatives to drive adoption of autonomous planning systems across Inventory Management and Replenishment operations teams.
Collaborate with IT, Compliance, and Legal to ensure autonomous systems meet data privacy (PDPA, GDPR) and audit requirements.
What qualifications will make you successful?

Experience: 10+ years in operations, process management, or transformation (with 5+ years in a senior/executive capacity).
Experience: Proven track record in driving autonomous planning projects.
Education: Bachelor's degree in Business Management, Supply Chain, Finance, or a related discipline. (MBA is highly preferred).
Certifications: Lean Six Sigma, COPC (Customer Operations Performance Centre), or PMP.
Deep Business Acumen: A solid understanding of the domain and a keen awareness of upstream and downstream impacts.
Decision-Making Authority: The seniority to mandate changes, allocate resources, and push for operational excellence across diverse departments.
Stakeholder Management: The ability to align different department managers, technical/IT teams, and end-users on process solutions.
Strategic Thinking: Demonstrates the ability to look beyond immediate operational issues and connect day-to-day decisions to long-term business objectives. Anticipates downstream impacts, identifies optimisation opportunities across functions, and translates complex challenges into actionable strategies that drive efficiency, service level improvements, and cost optimisation.
Deep Understanding of End-to-End Data Workflows: Possesses a comprehensive grasp of how data flows across the entire planning ecosystem — from data creation (master data, demand signals) through processing (planning systems like Kinaxis) to reporting and decision-making. Able to identify data gaps, inconsistencies, and inefficiencies, and proactively improve data integrity and automation to enable faster, more reliable planning outcomes.
Exceptional Conflict Resolution Capabilities: Strong ability to navigate cross-functional tensions (e.g., between sales, supply chain, logistics, and finance) by understanding underlying interests rather than surface positions. Facilitates constructive dialogue, builds alignment among stakeholders, and drives decisions that balance competing priorities while maintaining strong working relationships.
What’s in it for me?

Global Family Leave
Comprehensive medical coverage for employee and dependents
Worldwide Employee Stock Ownership
Hybrid work arrangement (New Ways of Working)
…and more!