English Speaker Customer Service Executive

• Salary Package: RM2300 + NIGHT SHIFT ALLOWANCE UP TO RM400+ KPI ALLOWANCE UP TO RM 500 + RM600 Allowance (with min 120 hours production time)
• EPF + SOCSO IS PROVIDED
• 14 MEDICAL LEAVE & 12 ANNUAL LEAVE IS PROVIDED
• 1 month paid training is provided.
• Location: Nearby LRT Ara Damansara and 10 minutes walking distances
• FREE TRANSPORTATION PROVIDED IN CERTAIN AREA

Requirement
• Possess at least a SPM and above. Fresh graduate is welcome to apply
• Fluent in speaking in English and BM
• Available to work in rotational shift (9 Hour including 1 Hour break
• 5 working days and 2 rotational off days including working weekdays or public holidays.
• Passionate on customer experience related tasks
• Able to work in a fast-paced environment
• Strong ability to multitask, prioritize and manage time effectively
• You are required to work on site at Ara Damansara Office
• Available to start work on 12 September 2026
You are responsible in,
* Answer customer questions through phone calls, emails, and live chat
* Help customers with their issues and give clear, easy solutions
* Understand what the customer needs and assist them as best as you can
* Pass the issue to the right team if it’s something you can’t solve
* Keep records of customer conversations and updates
About Company
Our client is a leading global provider of technology-enabled business process of outsourcing solutions. The project is a Singaporean multinational telecommunications conglomerate and one of the major telcos operating in the country. Founded in 1998, it is listed on the Singapore Exchange.