FMCG SALES EXECUTIVE

Key Responsibilities
Sales Execution, In Store Merchandising & Territory Management
-Execute daily route plans and sales action plans including regular outlet visits, order taking, stock monitoring, and credit control to achieve assigned sales and distribution targets.
-Execute all in-store merchandising and promotional activities in accordance with company standards, including product placement, pricing visibility, and POSM deployment.
-Actively negotiate with shop owners to secure optimal shelf space and secondary displays at the point of sale.
-Ensure strong product availability, correct pricing, and FIFO compliance to minimize out-of-stock and expiry risks.
-Capture merchandising photos for execution tracking and reporting purposes.
-Identify sales gaps, low-performing outlets, and new business opportunities, taking immediate corrective action on the ground.

Promotion & Campaign Rollout
-Execute monthly and quarterly trade promotions, trade schemes, and price-offs across assigned outlets.
-Support the setup and dismantling of roadshows, market activations, and promotion fairs where applicable.
-Clearly communicate promotion mechanics, incentives, and campaign objectives to retailers to drive participation and sell-out.

Outlet & Relationship Management & Problem Solving
-Build and maintain strong working relationships with shop owners, supervisors, and wholesalers to support ordering, replenishment, and display execution.
-Act as the first point of contact for retailers, responding quickly to operational issues, requests, and feedback.
-Manage key wholesalers and sub-distributors to ensure consistent stock flow and market coverage.
-Coordinate with internal teams to ensure timely deliveries, accurate orders, stock returns, and complaint resolution.
-Investigate and resolve customer complaints efficiently, escalating issues when necessary and providing feedback to management.
-Maintain high service levels to protect long-term outlet loyalty and brand presence.

Reporting & Administrative Discipline
-Prepare and submit daily call reports, sales performance updates, visit schedules, and territory reports accurately and on time.
-Provide market intelligence including competitor activity, pricing movements, and trade conditions.
-Support ad-hoc sales or marketing plans as required

Job Requirements
-Candidate must possess at least SPM/"O" Level or equivalent
-Minimum 2 years' experience in FMCG General Trade (GT) & Modern Trade
-Demonstrate fluency in English, Bahasa Malaysia, Mandarin, both written & spoken. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
-Skill: ability to plan sales activities, good interpersonal skill, problem solving mindset, self-motivated & able to work independently
-Good interpersonal skills and able to build good rapport with customers.
-Computer literate and skilled in MS Office applications (e.g. Excel, Word and PowerPoint) for reporting presentation.
-Strong in self-initiative, excellent social skill, negotiation and problem-solving skills.
-Possess own transport and able to travel extensively.