General Manager (F&B Operations)

Oversaw daily operations: Multiple F&B outlets, including a bistro-style restaurant, a Chinese dim sum dining concept, and a halal Asian restaurant.

Develop operational standards: Create, standardize, and implement SOPs and service standards across all outlets.

Monitor business performance: Analyze sales, profitability, and outlet performance to propose actionable improvements.

Lead and manage teams: Guide outlet managers and key personnel to ensure smooth coordination and operational excellence.

Control operational costs: Manage expenses, wastage, and manpower to maintain profitability.

Collaborate with management: Work closely with management on strategies and expansion plans.

Provide operational insights: Prepare reports and share insights to support business decisions.