Indoor Sales Executive

Job Responsibilities
-Plan and developing new sales opportunities using outbound calls and lead follow ups.
-Communicating with customers to understand their needs and requirements and identify sales opportunities
-Identify appropriate contacts, qualify and drive leads through the sales process.
-Maintaining and updating C4C system, as per Company’s guidelines and policies.
-Answer product/service-related questions as appropriate and initiate orders in accordance with established procedures.
-Prepare product costing & to work out quotations through SAP for customers.
-Attend to customers’ complaints and enquiries with professionalism & integrity.
-Submit periodic sales report & activities plan with the most updated order closing date, & report problems encountered on a regular basis.
-Gather market information, where possible, so as to keep the Company updated on competitors’ movements & the Company’s position in the market.
-Maintain a high level of cooperation and teamwork within the indoor sales team.
-Learn, update and consistently demonstrate the core competencies required for the job.
-Undertake any other tasks as assigned by the Team Lead & Sales Manager.
-Achieving agreed sales target.

Qualification
-Minimum Diploma in Sales & Marketing or equivalent.
-Good communication skills.
-Good command of English, Bahasa Malaysia, and Mandarin. We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.
-Computer literate and proficient in Microsoft Office (Word, Excel, PowerPoint)
-Working knowledge of SAP will be an added advantage.