INDUSTRIAL ENGINEER

Key Responsibilities
Machine Performance & Improvement
Analyse vending machine performance, technical issues, and operational data to identify improvement opportunities.

Propose and implement machine improvement initiatives to enhance reliability, efficiency, and user experience.

Work with technical teams to troubleshoot recurring machine issues and develop long-term solutions.

Support product enhancement, machine upgrades, and new machine feature development.

Supplier Coordination (China)
Liaise with China-based machine manufacturers and suppliers regarding technical issues, machine specifications, and improvements.

Coordinate machine modifications, spare parts specifications, and improvement requests with overseas suppliers.

Assist in managing supplier communication, documentation, and follow-ups on machine-related matters.

Process Optimisation
Study machine deployment, servicing processes, and operational workflow to improve efficiency.

Develop standard operating procedures (SOP) related to machine setup, maintenance, and improvement processes.

Support operations and service teams in optimising machine servicing and troubleshooting processes.

Data & Technical Analysis
Analyse machine performance data and operational reports to support decision making.

Monitor machine performance trends and recommend preventive actions to reduce downtime.

Assist in preparing reports related to machine efficiency, operational improvements, and technical performance.

Cross-Functional Collaboration
Work closely with Operations, Technical, R&D, and Supply Chain teams to improve machine performance and product quality.

Support the testing and evaluation of new vending machine models, features, or system upgrades.

Job Requirements
Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, Mechatronics, Electrical Engineering, or related field.

2–5 years of experience in industrial engineering, machine operations, automation, or vending machine industry is an added advantage.

Experience dealing with overseas suppliers or manufacturers (especially China) is preferred.

Strong analytical and problem-solving skills.

Good understanding of machine systems, automation, or equipment improvement processes.

Ability to analyse operational data and propose improvement solutions.

Good communication skills.

Able to work in a fast-paced environment and coordinate across departments.

Key Skills
Process Improvement

Machine Troubleshooting

Data Analysis

Supplier Coordination

Industrial Engineering Methods

Technical Documentation

Continuous Improvement (Lean / Six Sigma knowledge is a plus)