Inside Sales

Account Management



To prepare quotations to customers and follow-up on its results.

Order Management - Process customer orders, plan schedule deliveries, and prepare shipping documentation.

Attend to customer enquiries/ complaints/ feedback.

To prepare and review each repetitive or new Sales order/Sales Contract

To visit constantly and establish barrier-free affinity with existing customers to make provision of ready services; to achieve status as one of the customers' top suppliers/vendors consistently.

To feedback perceiving of influential business information or observations echoed from all levels of customers' staff/departments to the Sales Manager/Sales Leader.

To feedback finding of potential opportunities reflected from the customers' scheduling of physical manufacturing setup/inventory exposition to the Sales Leader.

To review monthly achievement vs. targeted Sales Margin with the Sales Leader.

To control internal and external quality documents to ensure their validity.

Provide effective communication and coordination between Sales and Customers.

Always at the front end of the company to all existing customers in ascertaining the highest customer satisfaction at all levels.

Adhere to all procedures and documentation requirements of Sales and Customer Service.

To engage in team discussion to identify threats and suggest solutions.

Analyze and evaluate sales and provide performance report as directed by management whenever required

Improve Operational Efficiency



Review technical specifications (RTS).

Provide and follow up a quotation on a timely basis.

Process customer orders and follow up on backorders if any.

Process customer sample requests and submit FA reports on a timely basis.

AR Management.

Handling customer’s forecasts for good coverage and quality and following closely with customer’s material planning.

Work with inter-department to solve problems.



Experience Required:



Minimum 4 years of working experience in the trading field. Preferable serving OEM or EMS market.

ISO quality management knowledge.



Skills/Competencies Required:



Good analytical, communication, and interpersonal skills.

Strong presentation skills.

Customer Focus, Progressive & Quality Sales Oriented, Decision Making, Innovation, Driving for results, Planning & organizing, Building strategic working relationships is essential.

Independence, resourceful, enthusiastic, and dynamic with a high drive to work in a fast-paced and challenging environment.

The high degree of integrity and commitment with a strong sense of achieving deadlines



Qualification Required:



Minimum Bachelor Degree or Professional degree in any field.



IT Exposure:



Proficient in Microsoft Office Applications.



Others:



Possess own transport and able to travel.