Inside Sales Representative

Requirements
-SPM, Diploma or Degree in any field
-Fresh graduate welcome applies
-No experience requirement
-Compulsory English and Bahasa Malaysia (Mandarin speaking is a plus point)
-Basic computer knowledge, Microsoft Excel & PowerPoint

Responsibilities
-Serves customers by selling products and services that meet customer needs
-Services existing accounts and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales leads
-Greets potential customers, listens to their needs and problems, and steers them toward products and services that can help them address their needs
-Adjusts the sales presentations by studying the type and needs of the potential customer
-Focuses sales efforts by studying existing and potential volume of dealers
-Submits orders by referring to price lists and product literature
-Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
-Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques
-Recommends changes in products, services, and policies by evaluating results and competitive developments
-Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
-Works with marketing and other departments to constantly improve customer-facing communications and product information by sharing client feedback gained in the field
-Maintains professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks, and participating in professional societies