Kota Bharu - Branch Admin Officer

Posted 4h ago
•
Low application volume

Are you passionate about delivering excellent customer service and ensuring smooth transactions? We are looking for a dedicated Branch Admin Officer to join our team at Habib Jewels. This role is perfect for individuals who are detail-oriented, enjoy working in a fast-paced retail environment, and have a positive attitude.

Job Responsibilities:

Scan and process customer purchases accurately.

Ensure prices and quantities are correct.

Accept payments via cash, credit card, vouchers, or other methods.

Issue receipts, refunds, credits, or change to customers.

Respond to customer inquiries regarding products, promotions, and item locations.

Handle complaints professionally and process refunds or exchanges.

Maintain a clean and organized workspace.

Perform all cashiering transactions and duties efficiently.

Ensure daily cash and system transactions tally.

Submit required reports accurately and on time to Branch Manager and HQ.

Maintain systematic filing and accurate documentation.

Update daily merchandise reports during closing for stock checks.

Handle relevant administrative tasks and operate computer systems.

Requirements:

Minimum SPM qualification with 1–2 years of working experience.

Fresh graduates with an accounting background are encouraged to apply.

Strong attention to detail and mathematical skills.

Detail-oriented and meticulous with good calculation skills.

Good communication skills in both Bahasa Malaysia and English.

Knowledge in finance or accounting is an advantage, or ability to learn quickly.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Candidates have full working rights for Malaysia.