Mandarin/Cantonese Customer Care Executive 中文/粵語客户关怀专员

~5 Star International Hotel Alike Working Environment 媲美五星级国际酒店的工作环境~~



Free Parking at Indoor Parking Lot 室内停车场免费停车

Meal Discount for Staff 员工享有餐饮折扣

Yearly Increment and Performance Bonus 年度调薪及表現奖金

Stylish and Relaxing Reception Space 时尚且舒适的接待区

Flexible Working Schedule 弹性工作时间安排



Customer Care Executive Responsibilities 客户关怀专员工作职责

1. Answering customers' & agents' inquiries 回复客户及代理的查询

2. Compiling all documents for distribution to respective departments 整理所有文件并分发至相关部门

3. Updating customers database to ensure all information is accurate and current 定期更新客户资料, 确保信息准确无误

4. Delivering information about company's products and services 传达公司产品及服务信息给客户

5. Providing proactive customer outreach 主动联系客户，提供优质服务

Job Requirements

1. SPM Leaver/Diploma or Degree in any fields 中学毕业（SPM)者，或持有任何专业的大专文凭或学士学位者

2. Fresh graduates are welcomed to apply 欢迎应届毕业生申请

3. Able to speak Mandarin and English. We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking customers and agents 应聘者需能说华语和英语。本职位优先考虑能流利使用华语的候选人，
以便为普通话客户与代理提供流畅且贴心的服务体验

4. Include recent photo in your CV请在简历中附上一张近照



Benefits 福利待遇

1. EPF, SOCSO, EIS 福利保障

2. 16 Days Annual Leave 年假

3. Weekend Allowance 周末津贴

4. Medical Benefit including Dental & Optical 医疗福利（包括牙科与眼科）

5. Insurance Coverage 保险保障

6. Training Provided 提供培训

7. Staff Activities 员工活动

8. Full Air-conditioning Working Environment 全空调的工作环境