Operations Coordinator

Job Requirements :
* Diploma or above (any related field).
* Fresh graduates / no experience are welcome — training will be provided.
* Basic knowledge of Microsoft Excel and Google Sheets.
* Familiar with email communication (Outlook).
* Familiar with Data Entry
*Familiar with Finance & Banking Industry
* Able to multitask, organized, and detail-oriented.
* Good communication skills in Bahasa Melayu and English.
* Able to work independently and as part of a team.
Working Details :
* Working Location: Ara Damansara
* Working Days: Monday – Friday
* Office Hours: 9.00am – 6.00pm
Job Responsibilities :
* Manage daily operations to ensure orders are processed smoothly and on time.
* Coordinate with internal teams, merchants, and finance for order confirmation, claims, and
payments.
* Monitor order status, voucher issuance, and stock availability to avoid delays and errors.
* Update and check data using Microsoft Excel and Google Sheets to ensure accuracy.
* Review transaction reports and follow up on any discrepancies.
* Handle operational issues and provide solutions in a timely manner.
* Assist in system testing and support new system implementation when required.
* Maintain proper documentation and records for tracking and audit purposes.
* Prepare simple operational reports for management review.
* Ensure all tasks follow company procedures and timelines.