Operations Executive

• Develop and maintain relationships with wholesale and business clients
• Source and follow up with new wholesale customers and business opportunities.
• Manage wholesale enquiries, quotations, orders and client follow-ups.
• Coordinate with operations and relevant departments to ensure wholesale orders are fulfilled accurately and on time.
• Promote new products and identify opportunities to increase wholesale sales.
• Monitor wholesale customer feedback, sales performance and payment status.
• Perform other wholesale and business development duties as assigned by Management.
• Source products and materials through platforms such as Taobao, Shopee and other local shops or suppliers.
• Identify suitable suppliers and compare pricing, quality and availability.
• Coordinate with suppliers to ensure timely procurement and delivery of required items.
• Monitor outlet operations and ensure SOPs and operational procedures are properly followed.
• Provide guidance and support to outlet workers when operational issues arise.
• Evaluate workers' performance and provide feedback where necessary.
• Work closely with the relevant team members to improve operational efficiency and service standards.