Operations Executive (HK & Macau Support)

Responsibilities:

• Participate in the development of a fintech platform for the Pension industry;

• Responsible for UAT for web-based applications, and system-generated correspondence;

• Identify operational inefficiencies, advise senior management on insights, and work with the project team to implement process improvement initiatives to increase efficiency and scalability;

• Handle day-to-day operations of the pension department including but not limited to data entry, report preparation and follow up with clients, ensuring efficient and effective service delivery after services in operation;

• Ensure compliance with regulatory and internal policies and procedures;

• Collaborate with cross-functional teams to ensure seamless service/document delivery and execution of platform releases and updates;

Requirements:

• 1-3 years of experience in pension services, fintech, or investment-related industry;

• Able to communicate in Mandarin and English, Cantonese is considered a plus.

• A diploma or bachelor’s degree in finance or a related field, or an equivalent combination of education and experience, is required.

• Experience in pension is preferred;

• Familiar with operational requirements, regulatory compliance, and all the related technology trends and challenges;

• Attentive to detail in a fast-paced environment;

• Candidates with more experience may be considered for the position of Senior Executive, ORSO ePension Services;

• Able to work on Malaysia Public Holidays;

• Fresh graduates are welcome to apply.



Perks and Benefits:

• Employee Share Options / Performance Shares : The company introduced the Share Options / Performance Shares Plan to recognize employees' contributions and achievements in the growth of the company.
• Investment : 0% sales charge for unit trust & 50% staff rebate on front end charges for stocks and ETFs * if you invest through our platform.
• Snacks & Beverages : Enjoy a variety of snacks and drinks from vending machines, including fresh-brewed espresso, Americano, and more from the coffee machine. Additionally, we have a weekly Breakfast Day and Fruits Day !
• Relaxation : Access to a relaxation room equipped with massage chairs at all times to help you relieve tiredness and stress.
• Yearly Activities : Participation in outdoor activities, celebrations during festive seasons, and more exciting events!
• Remuneration Package : Competitive salary packages that are well above market rates for those with the right potential.
• Annual Salary Review and Yearly Bonus : Both processes will be conducted depending on the company's performance and individual work performance.
• Coverage : Comprehensive insurance along with Medical, Dental & Optical coverage.
• Allowances : Monthly sports allowance, Enjoy yearly department gatherings, and welcome lunches for new staffs.
• Training : Benefit from free external and internal training providers, ensuring continuous learning and development.
• Annual Leave : Entitlement to 21 days of annual leave.