Operations Executive

Responsibilities:

Centre Maintenance Support

Handling centre maintenance work, to source for suppliers, quote of price comparison, submission for approval and follow-up till job done.

Centre preventive maintenance audit.

Pest control

Pest control sourcing & price comparison

Communicate with appointed service provider, to ensure pest control service is conducted as per schedule

Provide pest control report to mall management

Fire Extinguisher

Purchase fire extinguisher for new centre

Conduct centre fire extinguisher audit (quarterly)

To monitor and ensure service is conducted for all assisting centres as per schedule before it expired

Provide services report

Liaise or coordinate with appointed service provider (Pacific Deluxe) on all related issue

Water Purifier

Purchase new water purifier for new centre

To monitor and ensure service is conducted for all assisting centres as per schedule before it expired

Provide services report

Liaise or coordinate with appointed service provider on all related issues

Centre Key/Alarm/ CCTV Management

Master record of keys and alarm at centre level (type of key/number of set/holder of key)

Padlock password control and setting

Yearly audit on centre CCTV and maintenance

Project Management:

Working closely with Project Team and Sales Team, from planning to WIP execution for all projects, i.e. new centre opening, relocation, renovation, centre up lifting and outlet moving.

Communication with Mall Management:

Coordinate with Mall Operation department to resolve and follow-up all centre operational issues (via email/letter/phone communication).

Write in to Mall Management for business closure or early closure approval during festive season/company events/annual dinner/family day).

Central Operational & Admin Support :

For landline & mobile line: Work closely & liaising with EIG Admin and MIS team for all new application/termination / transfer/connection issues.

For Unifi Services

opening new account for new centre

for assisting centres, coordinate and report to service provider excelcomm or MIS team if centre encountered any issue related to services

Centre credit card terminal issue, courier service and others operational relates matter.

Prepare and compile all related document for insurance claim to finance.

All issues relates to centre music and monitor song list.

All issues relates to music and business license renewal or new application.

Manage and in charge on operation petty cash

Parking claims processing

Cleaner salary processing

Monthly petty cash reimbursement processing

Courier service (new application, follow-up of service & delivery)

To monitor and manage SMS clik text account (top up and control)

Assist and support softcube system related issue included i.e. treatment conversion, payment adjustment, and all promotion, item code and add hot promo code setting.



Requirements:

At least Diploma holder with minimum of 3 years working experience in related discipline

Able to work independently and work with the team

Able to converse in English & Chinese

Possess own transport & willing to travel and work night shifts as required for project assignments

3 – 5 years’ experience in retail operations or relevant industry preferable

Proficient in Microsoft Excel & Word