Personal Assistant

Main purpose

The Personal Assistant provides high-level confidential administrative and personal support to ensure the efficient operation of the Principal’s office. The role also extends to providing administrative and parent engagement support to the school, ensuring smooth coordination of daily activities, communication, stakeholder engagement, and documentation.

Roles and responsibilities

1. Personal Assistant Support to Principal

Manage the Principal’s calendar, appointments, and meeting schedules

Coordinate internal and external meetings, including preparation of agendas, minutes, and follow-ups

Handle confidential correspondence, emails, and documentation on behalf of the Principal

Act as the first point of contact for the Principal, managing inquiries and prioritising matters

Arrange travel, accommodation, and logistics when required

Assist in preparing reports, presentations, and official communications

Maintain proper filing systems (electronic and physical) for the Principal’s office

2. Administrative Support to School

Provide general administrative support to ensure smooth daily school operations

Assist in coordination of school events, meetings, and activities

Support documentation processes, record keeping, and compliance requirements

Liaise with internal departments (HR, Finance, Academic, Operations) for administrative matters

Assist in handling parent/student enquiries where required

Support procurement, inventory tracking, and basic office management tasks

Ensure timely submission and tracking of reports and documents

3. Parent Engagement & Community Support

Manage day-to-day parent communications and feedback professionally and promptly.

Lead and facilitate parent forums to encourage positive dialogue and collaboration between parents and the school.

Support parent onboarding initiatives and strengthen parent advocacy, including word-of-mouth engagement.

Oversee Parent Ambassadors and support management of the Ambassador Platform.

Assist in the development and management of parent referral programmes.

Implement and support parent retention initiatives such as orientations, workshops, surveys, and engagement activities.

Provide editorial and communication support in the Chinese language to strengthen accessibility and inclusivity within the school community.

4. Coordination & Communication

Facilitate effective communication between the Principal’s office and staff, parents, and external stakeholders

Follow up on action items from meetings and ensure timely completion

Support cross-department coordination as directed by the Principal

5. Ad Hoc Duties & Projects

Support school transformation initiatives, process improvements, and system enhancements.

Undertake any additional duties as assigned by management.