Quality Engineer - Internal Quality Operations

PRIMARY AREAS OF RESPONSIBILITY

· Lead quality feedback analysis by reviewing defect information, identifying trends, verifying root causes, coordinating containment actions, and ensuring timely follow-up and closure of quality issues.

· Handle internal and external NCR activities, including non-conformance registration, investigation coordination, disposition follow-up, corrective and preventive action tracking, evidence collection, and closure verification.

· Support Quality Management System implementation by ensuring compliance with ISO 9001 requirements, Sandvik procedures, document control, audit readiness, process adherence, and continuous improvement of quality practices.

· Monitor and support assembly process control by verifying process compliance, reviewing quality checkpoints, supporting defect prevention activities, and working with production teams to improve assembly quality performance.

· Drive and participate in continual improvement projects related to quality performance, defect reduction, process efficiency, inspection effectiveness, and prevention of repeated non-conformities.

· Support DPU improvement activities by analyzing defect-per-unit data, identifying major contributors, coordinating improvement actions with relevant stakeholders, and monitoring the effectiveness of implemented actions.



Required qualifications

· Able to read and understand technical drawings, specifications, inspection criteria, and quality requirements.

· Knowledge of incoming inspection, final inspection, reject verification, containment action, and non-conformance handling.

· Basic understanding of root cause analysis, 8D methodology, corrective action follow-up, and supplier claim process.

· Able to use common measuring equipment such as vernier caliper, measuring tape, torque wrench, pressure gauge, dial gauge, thread gauge, and other inspection tools.

· Basic knowledge of ISO 9001 Quality Management System requirements is preferred.

· Able to use Microsoft Office applications for inspection reports, quality feedback records, and supplier claim documentation.

· Able to communicate effectively with production, warehouse, planning, logistics, supplier quality, and engineering teams.

· Able to work independently with minimum supervision and also cooperate effectively within the quality team.

· Disciplined, proactive, safety-minded, detail-oriented, and committed to timely follow-up of quality issues.



EXPERIENCE

· Working experience in quality control, incoming inspection, final inspection, or manufacturing quality environment is required.

· Experience in handling supplier quality issues, quality feedback, part defects, rework or repair follow-up, and corrective action communication is preferred.

· Experience in inspecting fabricated parts, machined parts, painted parts, electrical or mechanical components, and heavy equipment assembly parts is an added advantage.

· Experience in preparing inspection records, quality issue reports, and evidence for supplier claims or internal quality follow-up is preferred.



EDUCATION

· Certificate from technical & vocational school is acceptable.

· Possess a diploma in electrical/ mechanical/ automotive engineering will be added advantage.



LICENSES AND DIPLOMAS

Possess a valid Malaysia driving license, minimum Class D, to support site-related quality activities, supplier coordination, material movement follow-up, and other work-related travel when required.