Restaurant Supervisor

Location: Slim Chickens Malaysia
Employment Type: Full-Time

About the Role

We are looking for a passionate and energetic Restaurant Supervisor to lead our restaurant operations and deliver an exceptional guest experience. You will be responsible for supervising daily restaurant operations, leading the team, ensuring excellent customer service, maintaining food quality and safety standards, and driving operational excellence.

If you thrive in a fast-paced environment, enjoy leading people, and have a passion for the F&B industry, we'd love to hear from you!

Key Responsibilities
Team Leadership
Supervise and lead Front-of-House and Back-of-House team members.
Plan staff schedules and ensure adequate manpower during operating hours.
Coach, motivate, and develop employees to achieve high performance.
Conduct performance reviews and provide ongoing feedback and training.
Manage attendance, punctuality, discipline, and daily staffing challenges.
Restaurant Operations
Ensure smooth daily restaurant operations during every shift.
Open and close the restaurant according to company SOPs.
Maintain cleanliness, hygiene, and safety standards at all times.
Ensure compliance with food safety, health, and sanitation regulations.
Handle customer enquiries and resolve complaints professionally.
Inventory & Cost Control
Monitor stock levels and conduct regular inventory checks.
Receive and inspect deliveries.
Manage stock rotation and minimize wastage.
Order restaurant supplies and equipment when required.
Ensure proper maintenance of restaurant equipment.
Customer Experience
Deliver excellent guest service and create memorable dining experiences.
Ensure food quality, presentation, and service standards are consistently maintained.
Build positive relationships with guests and encourage repeat business.
Business Performance
Support the Restaurant Manager in achieving sales and operational targets.
Monitor daily sales performance and labour productivity.
Assist with menu implementation, promotions, and operational improvements.
Participate in meetings and contribute ideas to improve restaurant performance.
Requirements
Diploma or Bachelor's Degree in Hospitality Management or related field is an advantage.
Minimum 2 years of supervisory experience in the F&B or hospitality industry.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Good knowledge of restaurant operations and food safety standards.
Basic computer skills (Microsoft Office, POS systems).
Able to work on rotating shifts, weekends, and public holidays.
Able to perform well under pressure in a fast-paced environment.
What We're Looking For

- Strong leadership and coaching abilities

- Customer-focused mindset

- Positive attitude and team player

- Excellent organizational skills

- Ability to multitask effectively

- Strong sense of responsibility and accountability

- Passion for delivering outstanding guest experiences

Why Join Slim Chickens Malaysia?
Competitive Salary
Performance Incentives
EPF, SOCSO & EIS
Staff Meals
Career Growth & Development
Training & Leadership Development
Positive & Supportive Working Environment
Opportunity to grow with an expanding international brand

Join our team and be part of delivering an unforgettable dining experience at Slim Chickens Malaysia!