Retail Assistant 礼服店助理

Requirements
-Malaysian only
-Minimum SPM qualification
-Passionate in fashion
-Basic written and good communication skills (Bahasa Malaysia, English and Mandarin)
-Well-groomed and pleasant personality
-knowledge in customer service and sales

Responsibilities
-Assist customers in selecting and fitting gowns for weddings, proms, and other formal events
-Provide friendly, professional customer service to ensure a positive rental experience
-Handle gown fittings and offer styling advice based on customer needs and event types
-Manage gown check-ins and check-outs, inspect for damage, and ensure items are clean and well-maintained
-Maintain an organized showroom and storage area, keeping all gowns and accessories properly labeled and stored
-Process rental bookings, payments, and returns
-Coordinate with in-house or external tailors for major alterations when needed
-Keep accurate records of inventory, customer information, and rental timelines
-Support marketing efforts, including preparing gowns for social media content or special events
-Address customer inquiries, feedback, and issues in a timely and professional manner
-Ability to perform minor alterations (e.g., hemming, adjusting straps) is a strong bonus