Retail Assistants (Klang Valley)

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!

Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.



Main Responsibilities

Create EXCITEMENT in our product launches, workshops and events for our guests.

Assist in providing the best customer experience, including speaking to guests and offering advice on colour, fit and silhouette to best suit their needs.

Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor.

Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms

Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take exercises.

Cashiering duties using the POS system to process payments.

Work with the store manager to drive store sales performance.



Requirements

You should have / be

A Love, Bonito ambassador with a passion for the brand and our products

Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion

A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren’t afraid to approach you either!

A performance-driven professional that drives sales through a customer-centric approach

An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members

A multitasker with the ability to work quickly in a fast-paced environment, and some degree of OCD towards tidiness

A dependable co-worker who can work independently and proactively

A self-starter, proactive and hands-on approach. Get it done right, and fast!

Hours

Full-time: 44 hours per week, 5 days work week, morning and/or afternoon shifts

All staff must be able to work on weekends/public holidays

Qualifications & Experience

1+ years of relevant work experience preferably in fashion/ retail company.

Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields.

Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin.