Retail Supervisor (FMCG)

Job description
- Key operational contact person at assigned group of outlets.
- Works closely with outlet buyers to ensure client gets the best and strategic location for promoter activation with secondary display best spot.
- To recruit, lead, coach and manage a group of Promoters (Merchandisers) at assigned outlets in achieving agreed monthly promoter sales & engagement targets.
- Oversee daily operation matters at outlets level to ensure smooth execution on promoter activation and merchandising support initiatives.
- To ensure Promoters follow strictly the agreed operational and training SOPs set.
- To ensure Promoter (Merchandiser) updates PRISM/CLOVER module on-time and complete.
- Ensure all remuneration and incentives pay-out details are submitted on-time for processing.
- To review and share feedback on market intelligence reports, sales and engagement achievement tracking at outlet level.
- To escalate OOS situation to local sales reps.
- To manage all promoter(merchandiser) punch card submission for payroll
- Ensure all promoter (merchandiser) details are accurate and updated

Job Requirements
- Candidates must have possessed at least a SPM/Higher, any fields.
- At least 1 year(s) of working experience in the related field is required for this position
- Applicants are able to spoken and written in English & Bahasa Malaysia. Proficiency in other language will be an added advantage.
- Strong skills in presentation, project management, interpersonal, logical thinking, and problem solving.
- Stable under pressure and have strong sense of urgency.
- Positive attitude, enthusiastic, optimistic, hardworking, and challenge lover.
- Strong analytical and communication skills
- Able to work independently as well as a team player
- Have an open mindset towards, embraces and continuously initiates and implements change.
- Self-motivated, friendly, talkative & responsible.
- Applicants must be willing to travel.