Sales Admin Cum Live Host

Requirements
-Enjoys both livestreaming and face-to-face customer interaction.
-Confident, friendly, and persuasive able to speak well on camera.
-Good communication in English & Bahasa Malaysia (Mandarin is a plus).
-Organized, proactive, and able to follow up and manage tasks independently.
-Own transport required for client appointments.
-Minimum 1 year experience in sales, customer service, or e-commerce preferred.
-Must be available to work Tuesday to Saturday
-Working hours: 9:30 AM – 6:30 PM
-Online support: Monday - Reply to customer messages if contacted (WhatsApp, Shopee, Tik Tok)

Responsibilities
Livestream Hosting (TikTok / Shopee)
-Host up to 5 livestream sessions per week to promote products and engage viewers.
-Plan livestream flow, talking points, and product highlights with the marketing team.
-Interact with viewers, answer questions, and create excitement & urgency.
-Track and report weekly livestream performance.

E-Commerce Sales & Customer Service
-Respond to customer inquiries on Shopee, TikTok, and WhatsApp.
-Provide online support on Mondays (remote) if customers message.
-Recommend suitable gift options and upsell bundles/promotions.
-Process orders and coordinate packing & shipping with the operations team.
-Assist morning packing to ensure smooth daily fulfillment.
-Maintain accurate customer and sales records.

Corporate & Offline Sales (B2B)
-Reach out to corporate clients, retailers & gift partners to drive new sales opportunities.
-Conduct cold calls, follow-ups, and client meetings.
-Prepare proposals, quotations, and product catalogues for pitching.
-Maintain structured sales pipeline & weekly progress reports.
-Attend meetings/events within Klang Valley (mileage reimbursed).
-Build long-term client relationships and ensure strong after-sales service.