Sales Assistant (KL/PG/JB)

Job Highlights
✅ Competitive base salary + Commission + Incentive programs
✅ Employee discounts on products, opportunities for growth and development
✅ Fun, supportive team environment

The Company
Herbal Farmer is a leading herbal retail chain that delivers high-quality, innovative products that blend tradition with modern health solutions. As a dynamically growing company, we pride ourselves on anticipating market shifts and setting new industry trends with over three decades of expertise in the herbal industry. Our commitment to innovation and unwavering focus on quality has fueled our nationwide expansion, establishing a strong presence in Johor, Klang Valley, Penang, and beyond.

We are an energetic, forward-thinking team that works together to achieve ambitious goals guided by our roadmap. We embrace challenges with boldness, positivity, and an open mind—driving change through creativity and innovation. If you're looking for a high-growth environment filled with learning opportunities, Herbal Farmer is the place for you! Become one of our team members at Herbal Farmer now, we invite self-motivated, results-driven and detail-oriented individuals to be part of our journey towards excellence.



The Role
We’re looking for an energetic and customer-focused Sales Assistant to join our team! You’ll be the face of our brand — helping customers, managing the sales floor, and creating a great shopping experience.

Actively drive store sales by engaging customers, identifying needs, and recommending the right products

Maximize sales opportunities through upselling, cross-selling, and suggesting add-ons

Consistently meet or exceed individual and team sales targets and KPIs

Build strong customer relationships to encourage repeat business and brand loyalty

Maintain deep knowledge of products, promotions, and current offers to confidently advise customers

Assist customers throughout the purchase journey — from product selection to checkout

Ensure accurate and efficient handling of transactions at the point-of-sale (POS)

Support the achievement of daily, weekly, and monthly sales goals

Monitor sales floor performance and identify opportunities to improve conversions

Maintain a clean, well-stocked, and visually appealing sales area to maximize sales potential

Collaborate with the team to execute in-store promotions and campaigns effectively

Replenish stock, arrange product displays, and maintain proper merchandising standards

Monitor inventory levels and report any stock discrepancies


Skills & Experience
The ideal candidate should possess the following skills and experience:

Previous retail or customer service experience (preferred but not required)

Strong communication and interpersonal skills

A team player with a positive attitude

Able to multitask in a fast-paced environment

Basic math and POS skills

Flexible availability, including weekends and holidays

Proficiency in multiple languages: Mandarin, Bahasa Melayu, and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.


How to Apply
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