Sales Associate (KIPMALL)

Requirements
-Preferably Sijil Pelajaran Malaysia (SPM) or equivalent.
-Preferably 1 year working experience.
-Basic understanding of customer service and processes, understanding of basic sales principles.
-Good product knowledge & basic administration skills.
-Basic retails experience and good communication skills.

Responsibilities
-Welcome and greet customers to the retails store.
-Portray good image and service of Courts Malaysia.
-Ascertain the customers' needs and wants.
-Help the customer by recommending, selecting and finding the right product within the store.
-Ability to accurately describe the product features and benefits.
-Ability to comprehensively answer any customer queries regarding the store, its products or services.
-Ability to provide information regarding warranties, product care and maintenance for any of the products and services the store offers.
-Promote Extended Warranty, sales attachments, Home Club membership and services to customers.
-Ability to provide information regarding financing all leasing of products.
-Ability to manage point-of-sale processes including receiving cash sales payment.
-Maintain knowledge of any changes in pricing of goods or services.
-Responsible for departmental stock.
-Ability to undertake stock count.
-Ability to record out of stock items.
-Push for sales attachments and services.
-Maintain the cleanliness and tidiness of the store.
-Ability to undertake stock counts and keys in Desknet Neo.
-Ability to record in/out of stock items.
-Ability to provide information regarding warranties, product care and maintenance for any of the products and services the store offers.
-Maintain knowledge of any changes in pricing of goods or services.
-Maintain the cleanliness and tidiness of the store.