Sales Coordinator (PENANG)

Requirements
• Fluency in English and Chinese is essential for clear and effective communication with clients and team members, as you will be working with Mandarin-speaking clients.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Computer knowledge and excellent communication skills
• Strong organizational and time-management abilities
• Proficiency in Microsoft Office(Excel, Word, PowerPoint)
• Experience with Auto count software is a plus
• Ability to multitask and prioritize tasks effectively
• Positive attitude and willingness to learn
Responsibilities
• Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers
• Ensure all sales invoices are correctly generated and compliant with company policies and local tax regulations (e-invoice).
• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Respond to complaints from customers and give after-sales support when required.
• Handle the processing of all orders with accuracy and timeliness
• Monitor the team's progress, identify short comings and propose improvements
• Collaborate with the sales team to achieve better results
• Confirm the price with a salesman for the customer.
• Handle stock issuance and stock receiving activities.
• Prepare memos for the Production Department to arrange rewinding or slitting
• Arrange daily delivery routes.
• Handle domestic orders and coordinate local deliveries, returns, and collections.
• Perform other ad hoc duties as assigned by Management.