Sales Coordinator

As Sales Coordinator, you will be responsible for the following duties:

To respond to all local enquiries within 6 hours and overseas enquiries within 24 hours

Effective follow-ups are to be conducted for such enquiries

To effectively utilize the standard forms and letters and ensures that such forms and letters are presented in a most professional manner

To assist the Sales Managers in answering telephone inquiries, preparing banquet event orders and proposals, menus and general administration

To maintain an effective account and booking management system through Delphi

To ensure that all data input into the Delphi system is accurate

Traces on accounts and books are logged in to Delphi daily and ensures that traces are acted upon timely and thoroughly

To ensure that event orders and other important information are distributed to support departments timely

Effectively operate and utilize the e-yield management system.

To effectively use all available sales tools

Maintains all client files according to the standards required

As Sales Coordinator, we expect from you:

Degree or Diploma in Hospitality Management

Experience in relevant market segment is essential

Able to liaise effectively with corporate accounts

Strong business communication and selling skills

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

EPF (Employees Provident Fund) contributions (higher than the norm

SOCSO (Social Security Organisation) & EIS (Employment Insurance System)

Public holiday entitlement based on Malaysian calendar

Exceptional rest area & colleagues engagement activities.