Sales & Customer Engagement Executive

Job Description & Job Details

Position: Sales & Customer Engagement Executive
Salary: RM2,500 - RM3,000
Working Days: Monday to Friday
Working Hours : 8.30AM - 5.30PM (Standby Mode After Working Hours)
Location: No 42, 1, Jalan Rahmat 4, Taman Malim Jaya, 75250 Malacca

1. Respond to incoming leads from media social and etc.
2. Answer questions, overcome objections, and close sales professionally and quickly
3. Can communicate in Mandarin, Malay, and English (spoken & written)
4. Collaborate with our in-house marketing team to optimize scripts and conversions
5. Follow up with prospects, track conversations, and ensure successful handover
6. Handle pre-sales and post-sales communication to build trust and loyalty
7. Achieve (or exceed!) monthly sales targets—you’ll be rewarded well for it

Requirements / Preferred Qualifications

1. Can write and speak in Mandarin, Malay, and English
2. Is proactive and not afraid to start conversations or ask for the sale
3. Understands customer psychology and has great empathy
4. Enjoys social messaging and quick follow-ups
5. Fresh grads welcome—as long as you’re hungry, adaptable, and coachable

Benefits

1. Commission
2. Annual performance bonus
3. Video Allowance RM100
4. Sales training provided

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