Sales Manager (Ostomy Care)

✨ Responsibilities

Territorial/Channel Sales
-Achieve sales and NPE targets for the assigned region.
-Provide clear direction, coaching, and development to the sales team, offering constructive feedback to improve performance.
-Manage sales and expense responsibilities for the team.
-Develop and implement Account Specific Action Plans (ASAP) with the sales team for high-priority accounts.

People Management
-Recruit and onboard new team members effectively.
-Coordinate roles and responsibilities within the team to maximize efficiency and leverage diverse sales profiles.
-Ensure transparency in secondary sales, including dealer-to-hospital transactions.
-Foster a culture that reflects company values, promotes high performance, and rewards results.

Customer Focus and Services
-Build and maintain strong relationships with key accounts and customers.
-Continuously update the territory/channel customer database and target segmentation.
-Monitor medical representatives to ensure delivery of core promotional messages in line with approved materials and plan of action.
-Ensure compliance with DCH Auriga’s Code of Conduct.

After-Sales Administration
-Submit monthly territory/channel reports, highlighting deviations from the business plan and outlining corrective actions.
-Ensure monthly reports are relevant and that intended actions are implemented effectively.

Requirement
- Education - Bachelor degree in any field, preferably life-science related
- Experience - Minimum of 5 years of sales experience
- Strong analytical, planning and organizational skills
- Strong interpersonal and communications skills (oral & written)
- Demonstrated ability to exhibit a high-level quality customer service
- High degree of attention to detail and a sense of urgency
- Ability to plan, prioritise and organise own work, attention to detail and accuracy
- Ability to work under pressure and to deadlines.