Sales Representative

Requirements

Sales Representative (Petting Zoo)

Working experience in the sales industry.
Basic understanding of sales principles and customer service practices.
Proficiency in English and Bahasa Malaysia. (Mandarin and other language is a plus)
Solid communication and interpersonal skills.
Sales and customer service focus.
Confident, adaptability, teamwork, helpful and engaging personality.


OR



Sales Representative (Retail)

Willing to work afternoon shifts, weekends, public holidays, and during festive seasons.
Able to speak and understand English and Bahasa Malaysia (Mandarin is an added advantage).
Previous sales or retail experience is a plus.
Comfortable handling animals of all kinds, including dogs, and committed to their welfare.
Willing to perform cleaning duties, including cleaning cages, handling waste, and working in smelly/dirty environments.
Physically fit to lift and carry heavy items (e.g., animal cages, large pet food bags).
Friendly, responsible, and passionate about pets and customer service.
Responsibilities

Sales Representative (Petting Zoo)

Ensure high levels of customer satisfaction through excellent sales service.
Follow all companies' policies and procedures.
Accurately describe our petting zoo annual pass and ongoing promotion packages to our customers.
Keep up to date with our promotion and any other collaboration information.
Recommend and upsell petting zoo annual pass or any other promotion to our customers.
Do social media posting or live during free time to promote our petting zoo or any other content related to our company.
Basic sales closing and cashiering skills.


OR



Sales Representative (Retail)

Engage with customers, assist with product selection and purchases, and perform cashiering duties (handling payments).
Actively promote pet care products and services to achieve monthly sales targets.
Assist and educate customers during interactions with animals (e.g., cats, dogs, small pets).
Maintain cleanliness and orderliness of the store — including sales floor, backroom, and animal enclosures.
Feed, handle, and care for animals including: Cats, dogs, guinea pigs, hamsters, rabbits, reptiles, insects, and fish
Monitor and maintain animal welfare — ensure proper temperature, hygiene, and living conditions.
Unpack, label, and restock merchandise on shelves and displays.
Create and manage simple content for social media platforms (product highlights, store updates, etc.)
Benefits

Additional leave
Meal allowance
Opportunities for promotion
Attendance bonus
Commission pay
Overtime pay
Performance bonus
Additional Benefits

Overtime Pay
Training Provided
Commission Payment
EPF / SOCSO / PCB
Medical and Hospitalisation Leave