Senior Deal Desk Analyst

What You’ll Do:

Collaborate with Sales Teams in building commercial offers for customers, including our largest and most strategic accounts

Review, approve or reject all standard and non-standard quotes to ensure compliance with Sitecore’s Empowerment Rules

Work closely with cross-functional teams such as Sales Management, Legal, Finance, Product & Pricing, Services, and Sales Operations to facilitate the deal process, including deal approvals

Provide confident, rational, and supported arguments for any deal approvals/rejections based on pricing policy, deal structure, commercials, or legal T&Cs by maintaining deal governance and enforcing compliance

Manage order documents from draft to signature, owning commercial term negotiations and redlines

Identify, develop, and implement productivity improvements so Deal Desk function scales with Sitecore’s broader business - defining and managing projects to deliver further operational efficiencies

Enable and advise Sales Teams and other stakeholders on pricing, quoting, on-boarding process and best practices



What You Need to Succeed

A minimum of 8 years of experience in a deal desk, finance, or revenue role with significant software/SaaS experience

Proven experience drafting and negotiating commercial terms, and contracts

BS Business Administration or related degree preferred

Knowledge of revenue recognition and accounting principles e.g., IFRS, US GAAP, etc.

An understanding of the sales process and the ability to navigate and progress long, complex sales cycles

Self-motivated and able to work under pressure, dependable with deliverables and deadlines, able to multi-task

Flexible to work extended hours during peak periods, especially end of financial periods/quarters

Proven experience in Salesforce and Salesforce CPQ

Occasional travel may be required



Additional Skills That Could Set You Apart:

Excellent interpersonal and communication skills, with the ability to communicate and influence at a senior level. Must be able to foster and maintain strong partnering relationships with sales and other internal departments.

Excellent Excel and analytical skills.