Senior Restaurant Manager (Nationwide)

Qualifications:

At least 4 years of working experience in similar position, preferably in Food and Beverage or Hospitality industry.

Strong command of written and spoken English and Bahasa Malaysia language.

Sijil Pelajaran Malaysia (SPM) is required.

Basic computer skill (Microsoft Excel, Microsoft Word, etc.) is required.



Roles & Responsibilities:

Efficiently manage outlet’s cost to ensure expenses are spent optimally and effectively within budget.

Accurately assign petty cash to each outlet to ensure petty cash is managed appropriately.

Relocate manpower across outlets in a timely manner based on the need of the respective outlet to ensure business is well-functioning.

Audit stock level in a timely manner and place orders to ensure outlet stock is sufficient.

Ensure food and drinks qualities consistency in a timely manner to ensure product quality is consistently maintained.

Cautiously monitor cleanliness of the outlet.

Inspect and maintain the outlet cautiously to ensure machines and all other electrical equipment and appliances in the outlet are working well.

Provide comprehensive training / briefing on all SOPs for respective workstations, menu items, etc. to new and existing employees to ensure they excel in their job.

Continuously provide advanced customer service.

Efficiently and accurately complete monthly paperwork to ensure timely submission.

Ensure work schedule is always completed and announced to the team at least two weeks in advance for manpower planning purpose.

Tactfully handle disciplinary issues, if any, to maintain workplace harmony.

Effectively and proactively act as a liaison between company and outlets on various administration matters, i.e. recruitment, reporting, receive and deliver messages / memo / announcement, etc.

Other tasks and responsibilities as and when assigned by your superior.