TEAM LEADER - RECREATION

Core Responsibilities

Staff Supervision: Recruit, train, and schedule recreation assistants and activity staff. Conduct performance evaluations and motivate the team.

Program Execution: Plan, coordinate, and oversee daily activities, sports leagues, and special events.

Safety & Compliance: Monitor facilities for safety hazards, enforce participant rules, and ensure staff are trained in emergency first aid and CPR.

Customer Service: Act as the primary point of contact for guest feedback, address complaints, and promote an inclusive, welcoming atmosphere.

Administrative Duties: Oversee inventory management, handle equipment maintenance requests, and manage program budgets/registration fees.

Qualifications & Skills

Experience: 1–3 years of experience in recreation, leisure management, or a related public service field. Previous supervisory experience is highly preferred.

Certifications: Standard First Aid, CPR, and AED certifications are typically required. Specialized certifications (e.g., Lifeguard, Certified Park and Recreation Professional) are a plus.

Soft Skills: Strong communication, conflict resolution, and organizational skills. Must be highly energetic, flexible, and comfortable working evening and weekend shifts.