VISA AND IMMIGRATION CONSULTANT

Job Description:

· Handle full spectrum of foreign employee immigration matters including Employment Pass (EP), Professional Visit Pass (PVP), Dependent Pass (DP), and related visa types.

· Manage timely applications, renewals, and cancellations of work permits and visas.

· Liaise with immigration authorities (e.g. MDEC, ESD, MYXpats Centre, JIM) and ensure full compliance with immigration regulations.

· Maintain accurate records of foreign employees’ visa statuses and ensure zero expiry/penalty incidents.

· Prepare documents and support for foreign staff audits and inspections.

· Monitor and stay updated with changes in compliance regulations and and requirements impacting licensing processes and industry best practices, and provide follow-up advice to the Management.

· Provide guidance on licensing requirements and compliance issues to the Management and internal teams.

· Regularly communicate with external regulators to assist with compliance matters, maintaining an up-to-date knowledge of policies and regulations.

· Communicate with customers and external stakeholders during the customer service process.

· Manage and execute the entire service process until completion.

岗位职责：

· 全面负责外国员工的工作准证申请（包括 Employment Pass、Professional Visit Pass、Dependent Pass 等）。

· 跟进签证申请、更新、取消等流程，确保合规及时。

· 与 MDEC、ESD、MYXpats Centre、移民局（JIM）等政府单位协调，处理移民事务。

· 建立并维护外国员工签证记录，避免逾期或罚款风险。

· 准备外籍员工的移民文件审查与配合稽核。

· 监控并及时了解影响许可流程和行业最佳实践的合规法规和要求的变化，并向管理层提供后续建议。

· 就许可要求和合规问题向管理层和内部团队提供指导。

· 定期与外部监管机构沟通，协助处理合规事宜，并随时掌握最新的政策法规。

· 在客户服务过程中与客户及外部相关方进行沟通

· 管理并执行整个服务流程直至完成



Job Requirement:

· Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree

· Knowledgeable in Microsoft Powerpoint, Excel and Word.

· Ability to professionally manage confidential information and documents.

· Careful, disciplined, and a fast learner.

· At least 5 years of experience in work pass and visa processing in Malaysia (MDEC, ESD, MYXpats system).

· Familiarity with Malaysia’s Employment Pass regulations and immigration law.

· Good communication skills (both written and verbal) in English, Bahasa Malaysia and knowledge of Mandarin will be an added advantage for Chinese speaking Clients.



岗位要求：

· 候选人必须至少拥有专业证书、文凭、高级/高等/研究生文凭、学士学位

· 熟悉 Microsoft Powerpoint、Excel 和 Word。

· 能够专业地管理机密信息和文件。

· 细心、纪律性强，并具备快速学习能力。

· 至少 5年马来西亚工作准证与签证经验，熟悉 MDEC、ESD、MYXpats 系统。

· 熟悉马来西亚雇佣准证相关法规（Employment Pass Tier 1、Tier 2）

· 具备良好的沟通能力（包括书面及口头表达），能够使用英语及马来语进行沟通；如掌握华语，将有助于与华语客户沟通，并视为一项加分优势