Warehouse Support

Requirements
-Fresh graduate
-Good listener
-Think thoughtful
-Careful and rigorous
-Accurate

Responsibilities
-Responsible for supervising warehouse Fulfillment operations.
-Manage operations team performance including their day-to-day responsibilities, attendance, KPI and to deliver an amazing customer experience.
-To manage the end-to-end aspect of daily fulfilment operations: inbound management to stock handling, storing, inventory management and order dispatching in line with established service levels.
-Set up and onboarding new hires & coaching warehouse team to be efficient operationally.
-Analyze data for process efficiency and suggest solutions for improvement.
-Liaise with other departments such operation team on Fleet operation to ensure smooth delivery to customer.
-Apply and follow Warehouse Fulfillment standards and standard operating procedures (SOPs) in day-to-day warehouse operations.
-Monitor operational policies and procedures to ensure the most efficient processing of grocery orders, control of damage and errors and other aspects of operational excellence to deliver world-class customer experience.
-Ensure warehouse housekeeping and maintaining health & safety and product quality standards.
-Assist team in other ad-hoc matters assigned by management