INTOUCHCX MALAYSIA SDN. BHD.

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公司简介

InTouchCX Malaysia is a dynamic hub within a global network of over 25,000 employees worldwide. The company specializes in creating transformative customer experiences for the world’s most disruptive brands, including major players in fintech, e-commerce, and high-tech. Under your 9-category framework, InTouchCX is a leader in "Administration & Management". They go beyond traditional call centers by integrating AI-driven insights, automation, and high-touch human interaction to manage complex business processes. Their Malaysia operations serve as a multilingual center of excellence, providing 24/7 support across various platforms. By managing the entire customer lifecycle—from acquisition to long-term retention—InTouchCX allows its clients to scale rapidly while maintaining world-class service standards.

公司规模：500-999人