Job Details
Language Requirements: English/Proficient ;Melayu/Proficient
Job Description
DO YOU HAVE WHAT IT TAKES TO BE OUR THEME PARKS HERO?
We are always on the lookout for confident an enthusiastic individual to be the heroes of SUNWAY LOST WORLD OF TAMBUN SDN BHD If you fit the descriptions, we promised you an exciting and colourful career opportunity with good remuneration and developmental growth. Join us in creating history while preserving our core values of INTEGRITY, HUMILITY, EXCELLENCE and TOGETHERNESS.
JOB RESPONSIBILITIES:
· Responsibilities in generating sales needs to maximize revenue so that agreed sales targets are achieve.
· To assist Management in increasing the Hotel / theme park’s profitability.
· To manage Corporate and TA accounts ensuring loyalty and continued support to our hotel and group.
· Comply on all Sales & Marketing Standard Policies and Procedures.
· To ensure the smooth running of sales & catering operations and reports on competitor activities.
· Confirm to follow and enforce policies and procedures & rules and regulations as laid down by company and the hotel to achieve the highest levels of uniformity and guest service.
· Develop and maintain contact with business generators, meeting and convention planners, visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel / Theme Park Business.
· Must have thorough knowledge and understanding of the client company, its products and hospitality needs.
· Organize regular sales visit in accordance with predetermined plan.
· Promotes the hotel / theme park as often as possible through entertaining, conduction, site inspections, and presentations etc.
· Pays visits to former, existing and potential clients in view of entering contracts with them, especially corporate accounts.
· Defines precisely client requirements and ensures that the guest services offered corresponds effectively to their requests.
· Provides after-sales service and to ensure all client feedback is taken seriously and discussed with the respective departments if necessary.
JOB REQUIREMENTS:
· Must be able to communicate in English and Bahasa Malaysia in writing / speaking and other languages are added advantages.
· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management, Marketing or equivalent.
· Minimum 3 years working experience as Sales Personnel in Hotel / Theme Park industry - Corporate Market.
· Strong ability to engage with customers and strong leadership skills.
· Able to work under pressure, resilient, multitask, independent and punctual.
· Must be familiar with basic computer skills and should have experience in Social Media marketing / sales strategies.
· Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
· Candidate must be able to work on shifts rotation whenever required on weekends, Public Holidays and peak seasons period to cater the business / operational needs.
· Applicants must be willing to work at our SUNWAY THEME PARKS KEDAI RUNCIT located at Lorong Bayan Indah 3, Bay Avenue, Bayan Lepas, Penang.
WHAT CAN YOU EXPECT IF YOU WERE TO JOIN US?
· 5-day work week.
· Annual bonus + Annual Increment.
· Attractive salary package including well thought-out benefits such as outpatient medical treatment, inpatient hospital coverage, optical and dental support.
If you think you have what it takes to be our next theme park hero, wait no further and send in your resume / CV. Greatly appreciated all applicants for your keen interest to be part of Sunwayians, however, only shortlisted applicants will be contacted.