Requirements
-Candidates must possess at least a Sijil Pelajaran Malaysia (SPM) or 'O' Level qualification.
-At least 1 year of relevant experience in the retail field is required.
-Proven skills in customer service and retail operations are essential.
-The ability to communicate effectively in English, Bahasa Malaysia, and Mandarin is mandatory.
-Candidates must be willing to work at the Toppen location in Johor Bahru.
-Candidates must be willing to work full-time.

Responsibilities
-Demonstrate a strong knowledge and passion for the products and services offered.
-Meet personal sales targets and contribute to achieving the overall outlet sales goals.
-Provide an exceptional customer experience by addressing inquiries and recommending relevant products and services based on customer needs.
-Support the implementation of effective customer service channels and solutions to address customer concerns.
-Execute outlet promotions effectively to boost sales and enhance the customer experience.
-Gather customer feedback and analyze their needs to suggest new products or services to management.
-Prepare sales and service reports as requested by the outlet manager.
-Participate in daily opening and closing procedures, as well as stock-taking in accordance with standard operating procedures (SOPs).
-Assist in ad-hoc roadshows and events to achieve sales targets.
-Maintain a clean and organized outlet and ensure retail fixtures and demo units are displayed properly.
-Contribute to the team's success by accomplishing other related tasks as needed.
-Perform additional duties as assigned.