Key Responsibilities
1. HR Strategy, Compliance & Governance
-Oversee and manage the full spectrum of HR and administrative functions across all departments.
-Ensure all HR policies, procedures, and practices are compliant with Malaysian laws, labor acts, and statutory requirements.
-Maintain updated documentation for employee handbooks, LOAs, offer letters, contracts, company policies, and warning letters, with revisions conducted annually in November.
-Responsible for ensuring compliance with ISO standards and supporting ISO audits and documentation.
-Liaise with external agencies (e.g. SSM) to obtain and renew business licenses and permits required to operate.
-Monitor and manage general office expenses, budgets, and supplies.

2. Talent Acquisition & Workforce Planning
-Oversee end-to-end recruitment activities, including sourcing, screening, interviewing, package proposals, and onboarding.
-Source candidates through various platforms and strategies.
-Maintain and regularly update the organization chart and manpower planning reports.
-Coordinate structured onboarding programs, assign training schedules with evaluation papers, and ensure seamless integration of new joiners.
-Assist with disciplinary procedures and corrective actions where misconduct is identified.

3. Talent Assessment & Strategic Hiring Excellence
-Identify and recruit high-potential talents who align with company values and team culture.
-Apply data-driven selection methods, including personality assessments and structured interviews.
-Build recruitment frameworks that reduce turnover and improve performance matching.
-Guide managers in building performance-driven teams through hiring, coaching, and realignment.
-Lead employer branding initiatives to position GB GOLD as a top employer.

4. Training & Development
-Identify training needs and prepare a comprehensive Yearly Training Plan across departments.
-Conduct Training Needs Assessments (TNA) and collect evaluation reports after training sessions.
-Apply and manage HRDF grants and claims through the HRDF portal.
-Maintain training records and ensure effectiveness through periodic reviews.

5. Payroll, Compensation & Benefits
-Perform monthly payroll including overtime, allowance, and incentive calculations.
-Ensure the salary structure remains competitive with industry standards.
-Maintain all records related to employee benefits and compliance with EPF, SOCSO, EIS, and income tax.
-Ensure timely statutory reporting, auditing, and employee data management.
-Regularly evaluate fairness and accuracy in pay, including reasonable incentive policies.

6. Employee Engagement & Relations
-Provide guidance and conflict resolution support for employee-related issues.
-Organize staff welfare, sports, cultural and charity activities to encourage engagement and morale.
-Plan and execute corporate events, festive celebrations, team-building, and appreciation initiatives.
-Drive positive workplace culture through continuous feedback and employee recognition.

7. Office & Administration Management
-Oversee general office upkeep, equipment maintenance, and supply procurement.
-Manage company vehicles, licenses, safety compliance, and cleanliness.
-Coordinate meeting setups, office activities, and ensure day-to-day smooth operation.
-Negotiate and manage tenancy agreements for office, warehouse, or company premises.
-Procure necessary insurance policies including property, liability, and workers' compensation insurance.

8. Leadership & Continuous Improvement
-Support department heads in aligning HR best practices with performance outcomes.
-Champion innovation in HR practices and foster a mindset of continuous improvement.
-Stay updated on labor regulations and HR trends to future-proof the HR function.
-Take on any ad-hoc assignments, strategic initiatives, or responsibilities as directed by senior management.

Job Requirement
-Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Human Resource Management.
-At least 5-10 Year(s) of working experience in managerial position and in hospitality industries are required
-Strong knowledge of Malaysia Employment Act, statutory laws, HRDF, ISO compliance, and HR technology.
-Strategic mindset with hands-on capability in both operational and leadership functions.
-Excellent team player, all-rounder type of manager are the most preferred .
-Proficient in payroll systems, HRIS tools, and Microsoft Office Suite.