Lead a team of store managers towards effective collaboration and attainment of goals (sales target) & Offer consultation and recommendations to store managers on overcoming operations challenges



Workforce Management

Recruit, hire and train new employees in their direct area

Manage employee schedules, to include setting hours and timesheets

Ensure compliance with company’s policies and operational guidelines

Solving the conflicts of ground staff



Physical Store Management

Visit stores to evaluate operations, cleanliness and efficiency of each store

To identify defects on outlet & arrange with maintenance team

Monitor sales and work toward meeting quarterly objectives.

Evaluate performance and address issues to improve it

To monitor outlet's inventory level & product's matrix



Others

Assist management in decisions for expansion or acquisition

Assist management when required

Handling customers complains





Requirement



Bachelor's degree in any related field e.g. Business, Marketing, Retail Management etc.

Sound understanding of optimization of store operations and standards for success

Solid communication abilities and can communicate effectively with a variety of audiences, including employees, external parties and upper management.

Regularly offer workplace coaching and mentoring opportunities for the employees they oversee.

Possess good multitasking abilities and successfully switch between various tasks with ease.

Excellent organizational and leadership abilities

Strongly self-motivated, to include studying and maintaining working knowledge of industry standards and trends