Account Assistant (Mandarin Speaker Needed)

Requirements

Excellent communication skills.
Positive with can-do attitude.
High responsibility.
⁠Candidates must possess at least Primary/Secondary School/SPM/”O” Level
Computer literate and knowledge in Microsoft Office (Word and Excel)
Language required: English, Mandarin, Bahasa Malaysia
No matter what race you are, able to speak Mandarin welcome to apply
Fresh graduates with Accounting background are encouraged to apply
Must be able to follow up on the work that are related to the task given - to get the job done.
Well-organized person, both physical filing and soft copy filing.
Able to work under pressure.


Responsibilities

Respond to client inquiries via phone and email in a professional and timely manner, addressing questions, concerns, and requests.
⁠Attend to incoming and outgoing phone customer phone calls.
Proactively check in with clients to ensure satisfaction and identify opportunities for additional support or services.
⁠Monitor client accounts to identify overdue payments and proactively follow up with clients to resolve outstanding invoices.
⁠Communicate with clients about payment schedules, invoice discrepancies, and other billing-related issues.
⁠Collaborate with the accounting team to reconcile payments and address any billing inaccuracies.
⁠Maintain updated, accurate and detailed records of all communication and actions taken regarding accounts receivable. Following up work may needed.
Perform day to day general administrative tasks.
Other jobs as assigned.
Benefits

Medical claim included
Annual and medical leave shall be in accordance with the prevailing Labour Law
GPA insurance
Working Hour (Monday - Friday 9am-6pm)
KWSP
SOCSO
Job Training Provided