Admin Receptionist

Qualifications
-Preferably with administrative or customer service experience;
-fresh candidates with potential are also welcome!
-Excellent communication and organizational skills.
-Proficient in basic computer operations, including MS Office.

Job responsibilities
-Professionally and promptly respond to customer inquiries via phone, Messenger, and chat.
-Accurately record customer interactions and transaction details.
-Assist customers with orders, provide product information, and resolve issues.
-Collaborate with other departments to handle complaints and provide solutions.
-Prepare reports on customer feedback and service performance.
-Provide administrative support, including data entry, scheduling, and document management.
-Continuously optimize processes to enhance customer satisfaction.