After Sales Service Coordinator

We are looking for an After Sales Service Coordinator to join our team in Puchong area!

* A polite, calm and well-spoken individual preferably with 1-2 year(s) experience in After Sales Service Coordination.

* Proficiency in reading and writing in the English, Bahasa Malaysia & Chinese languages preferred.

* A good understanding about the process and flow of After Sales Service coordination for kitchen appliances.

* Experienced and comfortable in handling customer inquiries on phone calls, text messages, and emails.

* Be part of the After Sales Service team to deliver high level of service standard to customers.

* Able to track issues and cases accurately and able to multi-task, set priorities and manage time efficiently.

* Computer literate and able to use Microsoft Office & other software; able to write emails and answer them professionally.

* Results oriented and motivated and able to work independently while being a team player.

- 5-day work
- PA benefit
- Medical benefit