职位详情
国籍要求:马来西亚
职位描述
Responsibilities:
Assist in overseeing the daily F&B operations, ensuring seamless service and operational efficiency.
Supervise and support the front-of-house and back-of-house teams, ensuring high levels of customer satisfaction.
Monitor food quality, hygiene, and safety standards in compliance with company and regulatory requirements.
Coordinate staff scheduling, training, and performance evaluations to optimize productivity.
Implement and maintain SOPs to enhance operational efficiency and service quality.
Handle guest feedback, resolve complaints professionally, and ensure excellent customer service.
Working closely with the Kitchen and the F&B team
Requirements:
Diploma/Degree in Hospitality, F&B Management, Business Administration, or a related field.
Minimum 3-5 years of experience in F&B operations.
Strong leadership, communication, and problem-solving skills.
Hands-on experience F&B service operations.
Knowledge of food safety regulations, hygiene standards, and best practices.
Ability to multitask and work in a fast-paced environment.