Associate Application Specialist – Frying Oil Solution

JOB PURPOSE AND IMPACT
The Associate Application Specialist will assist senior team members with technical solutions and support interactions with clients and prospective customers, to help them understand how the company can provide solutions for them and improve profitability. In this role, you will assist to ensure new technologies and tools are utilized to provide competitive customer focused solutions.

KEY ACCOUNTABILITIES
Partner with business development team to grow frying oil solution business for QSR

Act as customer facing technical support to strategic customers for assigned markets (SEA & ANZ)

Accountable for on time delivery of customer projects for industrial frying & QSR with timely project update in system

Conduct store visits and technical training to strategic customers on frying oil management

Create post-visit reports and analyze oil usage to identify opportunities for optimizing oil quality and cost-effectiveness

Partner with internal quality team on audit compliance, product documentation and complaint case troubleshooting

Collaborate with regional frying oil solution team for cross region insight sharing

Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff

Other duties as assigned



MINIMUM QUALIFICATIONS
Bachelor’s degree in Food Science & Technology, or related fields

Other minimum qualifications may apply



PREFERRED QUALIFICATIONS
Minimum of 7 years of related work experience in frying oil related R&D or application roles

Excellent verbal, presentation and written communication skills.

Ability to organize multiple priorities on dynamic schedule

Ambitious, skilled in work planning and execution, seeking self-development and improvement

Culinary experience is beneficial



KEY BEHAVIORS
Plan and prioritize work to meet commitments aligned with organizational goals

Hold self and others accountable to meet commitments

Make good and timely decisions that keep the organization moving forward