Banking Telesales Executive | Monday - Friday Office Hours @ KL Sentral

Elevate Your Career in Banking
Join a prestigious global banking project at the heart of KL Sentral. This role is designed for professionals looking to build a career in the financial sector with a fixed office-hour schedule and premium benefits.


Key Responsibilities:
Relationship Management: Manage account inquiries, financial transactions, and service requests with a commitment to professional excellence and courtesy.
Financial Solutions: Evaluate individual customer profiles to recommend suitable banking products, such as savings plans, credit facilities, personal loans, and insurance coverage.
Case Resolution: Address and resolve customer grievances efficiently while ensuring all client data is meticulously updated within the bank’s core system.
Regulatory Adherence: Conduct all communications in strict alignment with internal controls, including AML, KYC, and relevant financial industry regulations.
Identity Validation: Execute thorough verification of customer credentials and supporting documents to uphold bank security protocols.
Job Requirements
Diploma and above in Banking, Finance, Business, or related fields.
At least 6 months of relevant experience in a financial service or sales role.
High proficiency in English (B2) and Mandarin.
Ability to work under pressure and meet service quality benchmarks.
Perks and Benefits
Competitive Basic Salary of RM 4,200 – RM 4,500.
Work-Life Balance: Fixed Monday to Friday schedule (10 AM – 7 PM).
Shift includes 1 hour of total break time daily.
19 days of Annual Leave for better rest and recovery.
High-end office location at KL Sentral with excellent public transport access.
Career Path: Opportunities for internal promotion into managerial roles via IJP.
Interview Process
2 Rounds of Interview
1st IV online 2nd IV physical
Intake Date: 6 April 2026.