Barista - Kuantan Pahang

Responsibilities:

● Prepare and serve drinks following standard recipes and techniques
● Ensure consistency of taste, quality, and presentation of beverages by following company standards
● Engage with customers, answer their questions, and provide information about coffee beans, brewing methods, and menu offerings
● Handle customer inquiries, resolve complaints, and address concerns professionally and empathetically
● Follow health and safety guidelines, including proper handling and storage of perishable items, cleaning schedules, and sanitation procedures
● Collaborate with other baristas and team members to ensure smooth operations and efficient service during peak periods
● Perform any ad-hoc tasks as assigned by the leader

Requirements:

● No experience is encouraged to apply because training will be provided
● Maintain a clean work environment
● Strong customer service and communication skills
● Able to multi-task when required
● Practice basic safety procedures with respect to equipment and handling hot beverages
● Willing to work on rotational shifts especially on weekends & public holidays