职位详情
国籍要求:马来西亚语言要求: 英语/良好 ;马来语/良好
职位描述
Buyback Operations
Assist customers with buyback transactions, ensuring the process is seamless and efficient.
Provide customers with accurate pricing and information on buyback items.
Process buyback orders, ensuring all relevant documents is completed and entered into the system.
Customer Service
Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.
Engage with customers in person, ensuring they have a positive experience during buyback transactions and other services.
Handle live chat inquires, assisting customers with product availability, buyback questions, and other operational queries.
Clerical & Administrative Support
Perform general clerical tasks, including filing, data entry, and maintaining accurate records for daily operations.
Prepare reports and assist in the organization of branch documents and inventory.
Stock Collection & Inventory Management
Manage the Collection of stock items from various sources, ensuring the branch has adequate inventory levels.
Perform regular stock checks and assist in maintaining an accurate inventory.
Live Content Creation
Assist in creating engaging live content (e.g., live streams, product demos) to promote buyback operations and available inventory.
Ticket Handling
Address and manage customer service tickets, ensuring issues are resolved in a timely and efficient manner.
Keep track of open tickets, providing regular updates to customers and management.
General Branch Support
Provide day-to-day operational support to branch staff and management.
Maintain a clean and organized branch environment, ensuring it is welcoming for customers.
Job Requirements:
Possess at least a Bachelor Degree in Business Admin, Management or other related field.
Aggressive and sales driven.
Possess good communication skill in English & Malays.
Self-motivated; exhibits strong self-management and sense of urgency.
Good presentation and public speaking skills
Other tasks or job assignments include but not limited to day-to-day administration, coordination, and service support assigned by superior based on business need.
Walking distance from LRT Ampang.
Fresh Graduates are encourage to apply.